“We Thought We Could Fix It Ourselves.”
A crisis isn’t the time to find out your service needs can’t be met.
Our customers know that INNOVEX can immediately fortify their intelligence about document management best practices and next generation equipment. Our commitment to service excellence includes being faster than our industry average to respond to your urgent needs.
That’s why we call our plans IT Assurance. Not only do our contract IT plans guarantee our highly trained INNOVEX Printologist IT expert in response, they also give you peace of mind that we are anticipating the right combination of proactive equipment maintenance and urgent response to ensure top document device performance. Our range of INNOVEX IT Assurance services packages protect your operational productivity with versatile repair and networking services support to include remote and wireless diagnostics.
No matter which of these three describes your workplace….
- In-house IT and network management department
- Outsourced IT vendor
- No IT capability
…we have a plan that fits your needs and budget.
| No IT Plan | IT Assurance | Value pricing with Eco-Plan |
| 5 hours = $745 | $545 | $485 |
|---|---|---|
| 15 hours = $2235 | $1545 | $1395 |
| 25 hours = $3725 | $2349 | $2149 |
And when combined with a contract Eco-Equipment Plan, we deliver the same excellent service at a reduced cost.
Your network manager or copier technician is not equivalent because our IT and equipment technology specialists are rigorously copier and printer brand-certified to know the intricacies of your device. Whether your office is enterprise networked or has stand alone MFDs, our Printologists are uniquely knowledgeable about changing document equipment technologies so we can be more quickly on target in getting you up and running. INNOVEX allows a customer’s generalist IT manager to remain attentive on the broad business operation unencumbered by quick-turn service of these complex devices.
Any interruption in performance is why INNOVEX provides only top equipment brands backed by thoroughly trained service experts.

